Now Hiring - Healthcare Sales Support Associate in Birmingham, AL

As a physician-founded company, we’re passionate about helping people, sharing our expertise, and improving healthcare outcomes. It is a privilege to do the work we do, and we’ve built an exceptional reputation as problem-solvers with an unwavering commitment to integrity.

With locations in Alabama and Texas, and remote workers nationwide, we continue to seek top talent to support our growth, develop new molecular diagnostics, and better serve our customers. Reporting to the Director of Sales, the role of Sales Support Associate is responsible for backing up the existing sales team. They will also be responsible for assisting with special projects and helping out with larger territories.

Essential Functions:

• Provide support and backup for Regional Account Managers
• Complete all administrative tasks including logging of sales activity in CRM, expense reports, new business forms, market feedback, etc.
• Identify new business opportunities, generate leads, close new business utilizing industry contacts, referrals from past partnerships, company data sources.
• Professionally drive a sense of urgency in accounts to increase purchasing decision time.
• Effectively manage sales pipeline utilizing HubSpot CRM and consistent communication with management and marketing team.
• Master all products, applications and sales process.
• Build consultative relationships with prospects and end users; maintain positive working relationships with operations team.
• Attend and participate in sales meetings, training programs, conventions and trade shows as directed. Attend all regional, divisional and sector events including National Sales Meetings, corporate trainings.
• Maintain/exceed required activity level – Follow the established guidelines for number of calls / day/quotes generated and advancement of accounts and # contacts/account pipeline.
• Assist customers with orders and other related service issues.

• Bachelor’s Degree preferred.
• Sales experience preferred.
• Previous healthcare sales experience preferred.
• Up to 25% travel may be required. The ideal candidate would be located in the Birmingham, AL area, but be available for some overnight travel when covering territories such as Mobile, AL.
• Aptitude for communicating scientific or technical information.
• Ability to identify new clients and strengthen existing clients.
• Resolve customer complaints in accordance with Company policy and advises sales management promptly of any situation beyond the Sales Representative’s authority.
• Interact and develop strong rapport with marketing team, sales operations, Customer Service/Onboarding, and consulting teams and other internal departments.
• Utilize all forms of technology and data to analyze territory, effectively target accounts and pre-call planning .
• Maintain knowledge of the current industry / competitive landscape, healthcare economics, reimbursement, competitors, and competitive products, etc.